Refund Policy

When you cancel a booking and are entitled to a refund then we will instruct the refund right away.

The processing will take between 4 weeks until the whole amount shows back on your credit card statement.

Reasons for this are the billing cycle of your credit card company and processing time of the bank.

The refund amount depends on numerous factors such as the hotel’s cancellation policy, time of cancellation and processing fee.

For more details see cancellation policy below Cancellation Policy / No Show Policy Notice of cancellation must reach the CENTRAL RESERVATION (Telephone: (+606) 6466 888 / 408 / 428 , Email: reservation@ehsanseaview.com) and duly acknowledged by the same office 7 days ahead of arrival date.

If the guest failed to show-up on the arrival date (No Show) or cancellation of room reservation is done after the threshold 3 days prior to the arrival date, the entire booking charges will be imposed.